Ace 35 — Terms & Conditions

Ace 35 is an online gaming platform operating under the ace35.biz domain. These Terms and Conditions apply to all services, games, promotional offers, and financial transactions on ace 35.

By visiting the ace 35 website, creating an account, or using any of our services, you are deemed to have read, understood, and accepted these terms. If you do not agree with any part of these terms, please refrain from using ace 35.

This agreement is governed by the applicable laws of Bangladesh. As a licensed and regulated platform, ace 35 is committed to maintaining transparency and fairness at all times.

To access ace 35's services, you must first create an account. You are required to provide accurate and complete information during registration. ace 35 reserves the right to close any account opened with false or incomplete information, at any time.

Each person is allowed only one account on ace 35. If multiple accounts are found under the same individual, all accounts will be closed and any funds held may be forfeited.

• Use your real name, mobile number, and email address when registering.
• Never share your account password with anyone — you are solely responsible for it.
• If you suspect unauthorized access to your account, contact ace 35 support immediately.
• Withdrawals may be restricted until KYC verification is complete.

Ace 35 is strictly for individuals aged 18 and above. No minors are permitted to register or play on ace 35. To verify age, ace 35 may request a copy of your national ID or passport at any time.

The following individuals are also ineligible to open an account on ace 35:

• Accessing the site from a country where online gaming is prohibited by law.
• Any individual previously banned by ace 35.
• Ace 35 employees and their immediate family members.

Deposits on ace 35 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200. Deposits are credited instantly in most cases, though payment gateway delays may occasionally result in a processing time of 5–15 minutes.

• KYC verification must be completed on your account before you can make a withdrawal.
• Withdrawals must be made using the same payment method used for the deposit.
• Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first.
• Ace 35 reserves the right to hold and review withdrawals in cases of suspicious transactions.

Ace 35 bonuses are an added benefit for players. However, each bonus comes with its own terms that must be followed. By accepting a bonus, you agree to the specific conditions attached to it.

• Welcome Bonus: A 100% bonus is available on your first deposit. A minimum wager of 20x the bonus amount is required before withdrawal.
• Reload Bonus: Available weekly under specific conditions. Wagering multiplier is 15x.
• Cashback: Weekly cashback is credited as real cash with no wagering requirements.
• Referral Bonus: Invite a friend to ace 35 and you both get a bonus.

All games on ace 35 operate on a Provably Fair system. Game outcomes are determined by a Random Number Generator (RNG), independently verifiable by third parties. ace 35 has no influence over any game result.

• Each game has its own rules, which are detailed within the game itself.
• If a game is interrupted due to a lost internet connection, ace 35 will determine the outcome based on server logs.
• Ace 35 reserves the right to void any winnings resulting from a software bug or technical error.
• In live games, the dealer's decision is final.

The following activities are strictly prohibited on ace 35. Violations may result in permanent account closure and legal action:

• Transacting through money laundering or illegal funds.
• Using bots, scripts, or automation software to play games.
• Creating multiple accounts to exploit bonus offers.
• Harassing or deceiving other players.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Attempting to hack or gain unauthorized access to ace 35's systems.
• Logging into another person's account or selling your account.

Ace 35 may suspend or permanently close any account for the following reasons:

• Violation of any provision of these Terms & Conditions.
• Failure to provide the required KYC documents within the specified timeframe.
• Suspicious financial transactions or fraudulent activity.
• Order or directive from a court or regulatory authority.

You can also request to close your account by contacting ace 35 support. Please withdraw your verified balance before closing your account.

Ace 35 is committed to protecting your personal information. Your name, mobile number, and transaction details are fully encrypted and never shared with any third party — except where required by law.

For more details, visit our Privacy Policy Read.

Ace 35 views gaming as a form of entertainment. We want our players to play for fun, not out of compulsion. ace 35 offers a range of responsible gaming tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily block your account for a set period of time.
• Reality Check: A feature that reminds you how long you've been playing at set intervals.
• Cooling-Off Period: You can take a break for 24–72 hours.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

For any dispute or complaint, contact the ace 35 support team first. If the matter is not resolved within 72 hours, it will be escalated accordingly.

• Complaints email: support@ace35.biz
• Please include your account ID and full details with your complaint.
• All decisions made by ace 35 are final and binding.

Ace 35 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. The date of any update will be shown at the top of the page under "Last Updated". For significant changes, users will be notified via their registered email or app notification.

Continued use of ace 35 after any changes have been made constitutes acceptance of the updated terms. We recommend checking this page regularly.